Box Office
Location
The ExtraMile Arena Box Office is located adjacent to Entrance 2, on the southeast side of the Arena.
For general Box Office questions and/or ticket related inquires, contact us here:
extramilearenatickets@
Phone
- Direct Phone: (208) 426-1766
Please note that if the queue for our Box Office phone line is busy or you’ve reached the office after work hours, you will be diverted to the Ticketmaster Call Center to purchase tickets. The fastest way to complete a ticket purchase is online at www.ticketmaster.com.
Hours
TRADITIONAL HOURS
- Monday – Friday: 10:00 AM – 4:00 PM
- Saturday – Sunday: CLOSED (unless it's a show day)
If the show in question falls on a Saturday or Sunday, the Box Office typically opens at 12:00pm. but that is subject to change depending on the event. For the most up-to-date information regarding the day of show office hours, please call (208) 426-1766.
Payment Methods
To increase efficiency with concessions sales and enhance customer experience, ExtraMile Arena will only accept credit/debit cards, phone payment apps, and prepaid debit cards. All ATMs have been removed. Reverse ATMs have been added to convert cash to prepaid debit cards at no cost to patrons.
For more information, please visit the Cash-to-Card FAQ Page.
Tickets
Tickets for Arena events may be purchased at the Box Office, at www.extramilearena.com, or tickets are also available online at www.ticketmaster.com, by phone at 208-426-1766.
Visit our Where To Purchase Tickets page for more information.
Will Call
Tickets may be picked up at the will call window prior to the start time of an event. You must have a valid photo ID and the credit card used to purchase the tickets.
Third Party Ticket Sellers
Important Notice about Third-Party Ticket Sellers: Tickets to all ExtraMile Arena events are sold exclusively through www.ticketmaster.com. Purchase your tickets only from these sources to ensure authenticity.
When you buy tickets from a third-party seller or broker:
- We cannot be responsible for tickets purchased through unauthorized third-parties
- Your tickets cannot be replaced if lost or stolen
- We cannot guarantee that your tickets are valid and, therefore, cannot guarantee admittance
- You are likely paying much more than the face value of the ticket
- We cannot contact you regarding time changes, cancellations or other information
Orders By Phone Via Ticketmaster
US Ticket Sales
Buy tickets during regular business hours: 1-800-745-3000
- Regular business hours: Monday – Saturday: 9 AM – 6 PM, Sunday 12 PM – 6 PM MST
US Fan Support
Call with urgent questions about order you’ve already placed: 1-800-653-8000
You can also email Ticketmaster (a rep will respond ASAP) or find fast answers in the FAQs.
- Fan Support Hours: Monday – Friday: 9 AM – 9 PM, Saturday 9 AM – 8 PM, Sunday 9 AM – 6 PM MST
TDD - Telecommunications Devices for the Deaf
Type your request or question using this option: 1-800-943-4327